ATG Limited (referred to as "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. This may include:

• Your name, address, phone number, and email address.

• Details about your property, including measurements and specifications for installations.

• Payment information, where required.

We collect this information directly from you through our website, during phone conversations, via email, or in person.

2. Use of Personal Information

We use your personal information to:

• Provide and manage the services you have requested, including quotes, installations, and customer support.

• Communicate with you regarding your project and our services.

• Process payments and manage accounts.

• Improve our services and conduct customer satisfaction surveys.

• Comply with legal obligations.

3. Disclosure of Personal Information

We do not sell or trade your personal information to third parties. We may disclose your personal information to:

• Contractors or subcontractors who assist in providing our services.

• Third-party service providers who perform functions on our behalf, such as payment processing and IT support.

• Government authorities or law enforcement where required by law.

All third parties with whom we share your information are required to comply with this privacy policy and the Australian Privacy Principles.

4. Use of Photos for Marketing

By engaging our services, you consent to ATG Limited taking photos of the completed work at your property. These photos may be used for marketing purposes, including but not limited to:

• Displaying on our website.

• Posting on our social media channels.

• Inclusion in brochures, flyers, or other promotional materials.

We will take care to ensure that these photos do not disclose any personal information or details that could identify you or your property without your explicit consent. If you prefer that photos of your project not be used for marketing purposes, please inform us in writing before the commencement of the project.

5. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Personal information is stored securely in our systems, and we regularly review and update our security measures to ensure the protection of your data.

6. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out-of-date. To request access or correction, please contact us using the details provided below.

We will respond to your request within a reasonable time frame and may charge a small fee to cover the cost of retrieval.

7. Cookies and Website Data

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can choose to disable cookies in your browser settings, though this may affect your experience on our site.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us at:

ATG Limited
0410 695 396
atglimited@gmail.com

We are committed to resolving any privacy concerns promptly and transparently.